Thank you for using vFlat (the "Service") provided by VoyagerX (the "Company"). This Terms of Service is an agreement between the Company and the user regarding the use of the Service. Herein, “the user” refers to all users (individuals, enterprises, institutions, etc.) who install and use the Service and agree to these terms and conditions. Using this Service means that you have read, understood, and agreed to these terms and conditions.

1. Introduction of the Service

  1. Service Description: This Service is a mobile application developed and distributed by the Company. It utilizes the mobile device’s camera and artificial intelligence technology to capture images and scan them. The Company provides the Service as a mobile application (software) that can be downloaded and run on a mobile device. In addition, the Company offers a desktop computer program (in an installable file format) to support certain features included in the Service.
  2. Availability: The Service is available for use anytime and anywhere, for all types of users, within the limits permitted by applicable law.
  3. Continuous Service Efforts: The Company strives to provide the Service 24 hours a day, 365 days a year without interruption. However, the Service may be temporarily halted due to circumstances such as regular system inspections, facility expansions or replacements, power outages, or unforeseen situations like national emergencies or other events beyond the Company’s control.
  4. Service Interruptions: In the event of a service interruption as described above, the Company will make efforts to notify users by appropriate means, such as announcements within the Service. If the interruption is caused by factors outside of the Company’s control (for example, system failures or outages not due to the Company’s intent or negligence) such that prior notice cannot be given, the Company may not be able to provide advance notice. In such cases, the Company will not be liable for any and all damages or losses that users may incur due to the interruption.
  5. Modifications and Updates: The Company may modify or update the Service or its software (in whole or in part) at any time. Users may need to update the software to continue using the Service, and these updates are intended to improve or enhance the Service.

2. Company’s Responsibilities and Disclaimers

  1. Provision “As Is”: The Service provided by the Company is provided “as is.” To the maximum extent permitted by law, the Company disclaims any explicit or implicit warranties or representations not expressly stated in these terms. This includes, but is not limited to, any warranties that:

    1. The Service or software will meet the user’s requirements, or will be continuously available, uninterrupted, timely, secure, or error-free.
    2. The results obtained from using the Service or software will be effective, accurate, or reliable.
    3. The quality of the Service or software will meet the user’s expectations.
    4. Any errors or defects in the Service or software will be corrected.

  2. Limitation of Liability: Except in cases of the Company’s willful misconduct or gross negligence, the Company shall not be liable, to the extent permitted by law, for any damages or losses related to the use of or inability to use the Service. This includes, but is not limited to:

    1. Any physical injury or harm resulting from accessing or using the Service.
    2. Loss or damage caused by a third party illegally accessing the Company’s servers or using the Service in an unauthorized manner.
    3. Loss or damage caused by third-party interference with transmissions to or from the Company’s servers.
    4. Loss or damage caused by a third party sending or distributing malicious programs (e.g., viruses).
    5. Loss or damage resulting from omission, deletion, or corruption of transmitted data.
    6. All indirect, special, consequential, exemplary, or punitive damages (including loss of anticipated profits), to the extent such damages are generally unforeseeable or result from special circumstances.
    7. Loss or damage caused by the inability to provide the Service due to natural disasters or other force majeure events.
    8. Loss or damage arising from problems in Service use caused by the user’s intention or negligence.

3. Personal Information Protection

When the Company collects personal information from the user in the course of providing the Service, such personal information will be used only within the scope and for the purposes to which the user has consented. The Company will manage the user’s personal information safely and in compliance with applicable personal information protection laws and regulations. The Company’s policies and ongoing efforts to protect personal information can be found in the Service’s Privacy Policy (Personal Information Processing Policy).

4. Obligations of the User